If you have a home mortgage loan from Chase, you have a number of options to make your monthly mortgage payment, including paying: Online: Log in to your account here and make your mortgage payment. By Mail: Send your payment to the following address: Chase Payment Processing, P.O. Box 78420, Phoenix, AZ 85062-8420 (You should call to confirm this address is correct for your area: 800-848-9136.) Chase online lets you manage your Chase accounts, view statements, monitor activity, pay bills or transfer funds securely from one central place. If you have questions or concerns, please contact us through Chase customer service or let us know about Chase complaints and feedback . If you've been making your mortgage payment via U.S. mail every month, it might be time to update your technology now that most lenders offer easier, cheaper, faster and more reliable ways to pay.